This is my first post to the forum. Thanks for any help.
I did a full scan this morning. McAfee did an automatic update about two hours ago. I got a message saying my “Computer & Files” and “E-Mail & IM” are not fully protected. When I click Fix, I get this message, “One or more problems cannot be fixed because of an error.”
The right-hand column says:
Real-time scanning is disabled. Spyware and potentially unwanted program scanning is disabled. IM scanning is disabled. Script scanning is disabled. Buffer overflow protection is disabled.
I don't know what to do. I hired someone to install my VirusScan Plus. Hope I don't have to hire someone to fix this.
Ex_Brit said to include the following information. I did my best: 1. System is Microsoft Windows XP, Service Pack 3, 3.00 GB of Ram. 2. Last year I had McAfee Internet Security Suite. It is uninstalled. 3. Currently installed are Security Center 9.3, VirusScan 13.3, Personal Firewall 10.3 and Site Avisor 2.9 4. I don't think my operating system is an upgrade. 5. File System is NTFS. 6. I have DSL, not dial up. 7. U.S.