cancel
Showing results for 
Search instead for 
Did you mean: 
TtheK
Level 7

Problem Caused by Updates

This is my first post to the forum. Thanks for any help.

I did a full scan this morning. McAfee did an automatic update about two hours ago. I got a message saying my “Computer & Files” and “E-Mail & IM” are not fully protected. When I click Fix, I get this message, “One or more problems cannot be fixed because of an error.”

The right-hand column says:

Real-time scanning is disabled.
Spyware and potentially unwanted program scanning is disabled.
IM scanning is disabled.
Script scanning is disabled.
Buffer overflow protection is disabled.

I don't know what to do. I hired someone to install my VirusScan Plus. Hope I don't have to hire someone to fix this.

Ex_Brit said to include the following information. I did my best:
1. System is Microsoft Windows XP, Service Pack 3, 3.00 GB of Ram.
2. Last year I had McAfee Internet Security Suite. It is uninstalled.
3. Currently installed are Security Center 9.3, VirusScan 13.3, Personal Firewall 10.3 and Site Avisor 2.9
4. I don't think my operating system is an upgrade.
5. File System is NTFS.
6. I have DSL, not dial up.
7. U.S.
0 Kudos
3 Replies
exbrit
Level 21

RE: Problem Caused by Updates

Have you tried rebooting?
0 Kudos
TtheK
Level 7

RE: Problem Caused by Updates

Not until you suggested it. Then I rebooted. McAfee Security Center now says I am protected. I can't believe the solution is so simple! Thank you.
0 Kudos
exbrit
Level 21

RE: Problem Caused by Updates

It may have flashed a pop-up telling you to reboot and you probably missed it. Anyway, all's well that ends well so I'll mark this solved. Good luck.
0 Kudos