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jabali
Level 7

Post uninstall quarantine file recovery

I have uninstalled McAfee. There were some files which were in quarantine. How do i restore those files now?

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8 Replies
catdaddy
Level 20

Re: Post uninstall quarantine file recovery

If you uninstalled McAfee , which if I may ask? Why did you elect to? For you cannot expect McAfee to restore files if you have removed it  from your system.

If I may ask did you utilize the (MCPR) McAfee Product Removal Tool as well?

Regards,

Catdaddy

McAfee Volunteer Moderator

Consumer Products

Cliff
McAfee Volunteer
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exbrit
Level 21

Re: Post uninstall quarantine file recovery

Moved this to VirusScan - Moderator

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Re: Post uninstall quarantine file recovery

Hi jabali.

I think this is what you looking for

https://kc.mcafee.com/corporate/index?page=content&id=KB72755&pmv=print

Please, let me know If this help you.

Best regards

Jose Maria

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exbrit
Level 21

Re: Post uninstall quarantine file recovery

That's assuming they were running VSE as I don't think there is any way with the consumer version.

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catdaddy
Level 20

Re: Post uninstall quarantine file recovery

Brilliant minds think alike

Cliff
McAfee Volunteer
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catdaddy
Level 20

Re: Post uninstall quarantine file recovery

,

                                    From observing the OP Profile, there was nothing to indicate that this was a (Enterprise) issue? Should this be the case indeed, we should appropriately (Move) accordingly?

Cliff
McAfee Volunteer
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Re: Post uninstall quarantine file recovery

Well, are the files in the quarantine .bup? I believe Enterprise and consumer keeps the files in quarantine with .bup extension so it should be general

Good luck!!!

Best regards,

Jose Maria

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exbrit
Level 21

Re: Post uninstall quarantine file recovery

Let's hope so Jose Maria ;-)