awhile ago i was scanning my pc using mcafee. after it scanned the pc, out of stupidity without even knowing what it would do, i checked the files that are quarantined and then i clicked restore. when i checked drive C, some file weren't there anymore. most especially the important files of my mom. in short, after i clicked restore everything went missing. now my mom is so mad at me for having deleted her files. now i want to return the files that went missing but i dont know how. i checked the recent activities that has happened in mcafee but there was no record of the "restoring file" that i mistakenly did. there is also no UNDO or retrieve files in mcafee. i was so stupid. i thought "restore button" was to restore the files that were hit by the virus.
HOW do i retrieve the quarantined files that has been restored (lost) by mcafee?
yes, i clicked restore and not remove. but the files were originally from another hard disk that was just transferred to the new hard disk of our computer and there also no more copy of it in the old hard disk. is there any way i can retrieve the files? pls any way? don't you makers of mcafee have a record of the files of the people using mcafee?
McAfee applications only dial home with usage statiistics if that option has been OK'd by you, and for updates of course but no files are transferred from your machine to McAfee except if you are reporting something in the quarantine folder using the "Report to McAfee" option and then the Threat Center only holds them for analysis and subsequently discards them.
There are ways and means of retrieving deleted data but it can be extremely expensive and would only work assuming that section of the drive hasn't already been overwritten.