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willis668
Level 7

Not buying McAfee, and Cannot get rid of ANNOYING pop ups

Dear McAfee,

I HATE you. Your service is bundled with my computer. My "free trial" has expired. It continually asks me if I want to purchase it. I continually say no. THIS HAPPENS AT LEAST 20 TIMES PER DAY. I cannot turn it off. I DO NOT WANT TO BUY YOUR PRODUCT.

I consider each message after my initial no to be harassment. I am recording each time your software harasses me and does not listen to my answer. Once I get to 10,000 requests I will be filing suit against McAfee for intentional infliction of emotional distress. Right now I am at 497.

Sincerely,

willis668

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2 Replies
Peacekeeper
Level 20

Re: Not buying McAfee, and Cannot get rid of ANNOYING pop ups

You tried to just remove it fully?

http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS101331

Run the mcpr tool after a windows uninstall two times just to be sure.

Try to think of something more fun to do with your time I would have given up and posted here at 10 times.

Message was edited by: Peacekeeper on 12/11/13 4:33:00 PM
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exbrit
Level 21

Re: Not buying McAfee, and Cannot get rid of ANNOYING pop ups

When a Free Trial of anything, no matter what brand, expires you are expected to remove said software or pay up to continue using it.   I would say that you have no-one to blame but yourself for the constant reminders.

However, if part or all of that software happens to be Family Protection or Anti-Theft, then specialist attention has to be given to remove it.   If that's the case I suggest you be more specific and we can move this thread to the appropriate section for better support.

.

Message was edited by: Ex_Brit on 12/11/13 5:37:46 EST AM
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