I have subscribed to McAfee but am having trouble installing the product. I had the 2 month trial on my computer and clicked to renew and paid the £48 but it goes through the installation then says it cannot locate files? Please can anyone help?
3.Launch Windows Explorer and delete all McAfee files in "Program Files" but especially in "C:\Document and Settings\<user>\Application Data" and "C:\Document and Settings\All Users\Application Data". You have to set Windows Explorer to show all hidden files and folders (Tools > Folder Options > View tab). Just delete the McAfee folders even if they are empty in all the "Application Data" folders. Can be more than one!
In Vista: C:\Program Files, C:\ProgramData and C:\Users\yourname\AppData\Roaming
If you can't find these files don't worry.It just means that MCPR has done its job.
4.Reboot and redownload/reinstall your McAfee products directly from your account at the McAfee web site.