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Suzaloo
Level 7

Microsoft updates cause shutdown on installation

Since late June, everytime I install new Microsoft update it causes the computer to completely shut-down. Microsoft suggests to disable McAfee virus protection, install update, then enable McAfee again. Does this need to be done?

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1 Reply
Dinz
Level 16

Re: Microsoft updates cause shutdown on installation

Hi,

All the updates should run fine while you are having your antivirus software enabled. Did we check if there was something else that causes the system to shut down like malware infection / a corrupt driver ?As these are the most prominent causes for these type of issues

Regards,
Dinesh K
McAfee Online Community moderator

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