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articwolph
Level 7

Mcafee wont scan!

yeah it has been acting up. it somehow turns off real time scanning. and it starting to get me worried if i have a viruse, i cant scan or update, or if it starts to. it says my computer is at risk and it will stop working, and this is on my Alienware Mx-11 laptop i hanvt had mcafee for even 5months yet,  iv used Malwarebytes to can for malware.

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1 Reply
Dinz
Level 16

Re: Mcafee wont scan!

Could you please let us know what operating system is installed in the computer ?
Also, did you have malware bytes along with McAfee in the computer ?
If so try uninstalling all other security software and perform an update and let me know if it resolves the issue.

Regards,

Dinesh K

McAfee Online Community Moderator

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