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Mcafee is blocking OnVue Test launcher as Trojan

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Mcafee is blocking OnVue test launch as Trojan

If i disbale Mcafee and launch the test after restoring the file from quarantine it works

but when mcafee restarts itself it between the test, it again crashes and blocks the test launch.

C:\Users\rao\AppData\Local\Temp\1dpGNoA4GpsJ9YaCNgLrxtYen2d\OnVUE.exe, which attempted to access C:\Users\rao\AppData\Roaming\OnVUE\securebrowser.exe. The Trojan named GenericRXKU-EU!1C6DFE4DBE73 was detected and deleted.

Please suggest how to fix the issue

 

#pearsonvue #onvue #securebrowser.exe

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Re: Mcafee is blocking OnVue Test launcher as Trojan

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Hello @BLKrishnaRao 

If you are a developer for the program. you can follow the below Article that contains information to raise a request and get your Application whitelisted.

How to submit your company's software to be considered for whitelisting

If you are a user of that program and you want McAfee to rectify the false positive detection, please follow the instructions in the below Article,

How to submit false positives to McAfee

Please follow the instructions in the above McAfee Articles and your issue will get sorted out.

Regards,
Madhan M

If this information was helpful in any way or answered your question, please mark it Accept as Solution and give Kudos if appropriate

 

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Highlighted
Moderator
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Report Inappropriate Content
Message 2 of 2

Re: Mcafee is blocking OnVue Test launcher as Trojan

Jump to solution

Hello @BLKrishnaRao 

If you are a developer for the program. you can follow the below Article that contains information to raise a request and get your Application whitelisted.

How to submit your company's software to be considered for whitelisting

If you are a user of that program and you want McAfee to rectify the false positive detection, please follow the instructions in the below Article,

How to submit false positives to McAfee

Please follow the instructions in the above McAfee Articles and your issue will get sorted out.

Regards,
Madhan M

If this information was helpful in any way or answered your question, please mark it Accept as Solution and give Kudos if appropriate

 

View solution in original post

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