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McAfee quarantined musixmatch downloaded from MS store and showing Real Protect-EC?

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I wish to use musixmatch.So i downloaded it from Microsoft store and opened it. I used a google account to to authenticate musixmatch .When google authentication was happening, Mcafee quarantined musixmatch. ACES ETM

Its showing Real Protect-EC!323211A849E7 . So should i not use musixmatch or is it just a false positive?Should i un-quarantine it? 

 

 

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Re: McAfee quarantined musixmatch downloaded from MS store and showing Real Protect-EC?

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Exclude does not stop scans picking it up just when you access the file ie run it. For full clearing of teh detection follow

How to submit virus samples and false positives to McAfee

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Re: McAfee quarantined musixmatch downloaded from MS store and showing Real Protect-EC?

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Hi @Reed67 

It may be a false positive one . In such case please try to exclude the particular file from RTS and check the status.

Regards

Magesh J

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Re: McAfee quarantined musixmatch downloaded from MS store and showing Real Protect-EC?

Jump to solution

Exclude does not stop scans picking it up just when you access the file ie run it. For full clearing of teh detection follow

How to submit virus samples and false positives to McAfee

View solution in original post

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