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McAfee interferes with games: part 2

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What are you guys doing with these engines?

Just got another engine update, now the games won't run again.

Worked perfect before 10/3/2019 update. Borked after, until an engine update fixed it for a few days.

Then got another engine update today 10/9/2019, now it won't let my games play again.

This is getting pretty annoying!

About tab reads:

McAfee VirusScan

Version: 22.7
Build: 22.7.150
Last Update 4/23/2017
Engine version: 3856.0
Engine creation date: 10/9/2019

 

Please fix this nonsense.

1 Solution

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Moderator Felix_I
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Message 2 of 3

Re: McAfee interferes with games: part 2

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Hi @DoubtsMcAfey,

We apologize for the inconvenience you are facing with McAfee and games on your computer, please try initiating a manual update with McAfee on your computer. After the update with McAfee is complete, please open McAfee and follow these steps below;

1. Click on PC Security
2. Click on Real-Time Scanning
3. Click on Excluded Files and select Add file.
4. Navigate to the location and add the file.

If this steps does not work, please try running a manual update with McAfee again and then run your games. If still unable to run the game, try uninstalling and reinstalling McAfee on your computer.

Regards,
Felix.

2 Replies
Moderator Felix_I
Moderator
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Message 2 of 3

Re: McAfee interferes with games: part 2

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Hi @DoubtsMcAfey,

We apologize for the inconvenience you are facing with McAfee and games on your computer, please try initiating a manual update with McAfee on your computer. After the update with McAfee is complete, please open McAfee and follow these steps below;

1. Click on PC Security
2. Click on Real-Time Scanning
3. Click on Excluded Files and select Add file.
4. Navigate to the location and add the file.

If this steps does not work, please try running a manual update with McAfee again and then run your games. If still unable to run the game, try uninstalling and reinstalling McAfee on your computer.

Regards,
Felix.

Highlighted

Re: McAfee interferes with games: part 2

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Lol, cookie cutter response. Same as the previous thread.

Did all the tricks and combination of tricks.

Uninstalling is out of the question, it was a pain in the arse when I installed in the first place.

Just get with your Dev team and fix and update the engine again.

Because it worked fine after the 10/4/2019 engine update. And now it's broke again after today's update?

Let's get on the same page here and communicate with the people that write the code for these engines and get this fixed.

I've been a long time McAfee user, many years! Never before have I have this much trouble.

I'd hate for McAfee to lose yet another long time and  loyal customer.

 

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