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McAfee causing a "problem" opening Word documents

For the past few months, whenever I open a Word document, I get the pop-up "The command cannot be performed because a dialog box is open."  If I select "ok", the document opens.  I read on the internet that anti-virus real time scanning can cause this and sure enough, when I turn off McAfee real time scanning, Word documents open without the pop-up.  Does anyone have any ideas?

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Moderator selvan
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Re: McAfee causing a "problem" opening Word documents

Hi @Chuck73

We recently noticed an issue with Office 2007. See TS102841

Re: McAfee causing a "problem" opening Word documents

It's good to know the cause and if McAfee doesn't fix it, I know that a new version of Word will.  Thanks for the quick and helpful response, selvan.

Moderator selvan
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Re: McAfee causing a "problem" opening Word documents


@Chuck73 wrote:

It's good to know the cause and if McAfee doesn't fix it, I know that a new version of Word will.  Thanks for the quick and helpful response, selvan.


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