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jltabor
Level 7

McAfee Virus Scan Freeze

I have Mcafee Security through Cox Internet and when I run a full scan it freezes computer on the C:\...\wmplayer.exe, then it goes again and then freezes permanently on C:\...wmploc.DLL. Can someone help me with this?

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exbrit
Level 21

Re: McAfee Virus Scan Freeze

Freezing can occur because of several reasons but the usual ones are corrupted files, a system file check can usually cure that, or disk-read errors, so a chkdsk /r can usually clear that.  What operating system and service pack, if applicable, is this?

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jltabor
Level 7

Re: McAfee Virus Scan Freeze

Windows 7

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exbrit
Level 21

Re: McAfee Virus Scan Freeze

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