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Videshi
Level 7

McAfee Scans Whenever, Ignoring Settings

Hello all,

I've been having a problem lately where, though I have set it to only scan on Sundays at 4am every week, McAfee VirusScan just starts itself up all the time... as in once every few hours, by itself.

I really, really need this to stop happening. I had it start scanning a few minutes into turning on my computer at roughly 11am (Saturday). I shut it down, as I was playing Guild Wars for a bit. After shutting it down I had a flickering issue in GW (unrelated), so I started working on a design I have to do in Photoshop. At 1:23pm I noticed that I was having trouble using my scanner quickly... and sure enough, McAfee was scanning away again.

This is a BIG problem, as I am a 3d animation student and often have to leave my computers rendering in Maya. I'll come back expecting it to be done only to find out that a virus scan just decided to go ahead and open itself up, and my render has been slowed down.

Keep in mind that sometimes I'll have a render going that's going to take 20-30 hours. Now imagine that McAfee just starts itself up and gobbles up 10% of my resources every 2 or 3 hours. I'm no math wizard, but I'm smart enough to know that I'll lose a minimum of 3-5 hours of time on that. Since I have to render things like this at least once every other week, I'm losing time like mad.

I also have this happen all the time while I'm running games. I'll suddenly have some jumping and slowdown. I'll minimize to find McAfee scanning happily away, ruining my framerate in whatever I'm playing.

So... Any solution that you know of? I've been through and through the settings, and am sure (unless something is insanely hidden) that the ONLY time it should ever scan is 4am Sunday night.
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10 Replies
vinod_r2
Level 11

RE: McAfee Scans Whenever, Ignoring Settings



Please run the McAfee Virtual technician and post the session id.


Again:
Please provide these details

Operating system /service pack
any other security application installed or removed ( if removed how?)
system RAM.
default browser and Internet explorer version ( even if its not default)

How would you describe this daily scan like? ( an icon at the right hand bottom corner close to the M icon which has an arrow like animation doing circular motion? or a icon that looks like a target cross hair ???)
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Videshi
Level 7

RE: McAfee Scans Whenever, Ignoring Settings

Hello Vinod_R2.

The scan in itself, as I said, is not daily. It appears to be random. It's been known to start again an hour or so after being shut off. The scan comes up with a little circular crosshair.

System Specs:

Windows Vista 32bit, (Auto-updates are on so it's current)

RAM: 8gb (I know, 32bit Windows. Long story)

Browser: Firefox, also kept up-to-date.

Security: I have never had any other security system on here. McAfee only. This is a Dell computer, so I'm using their software while I have the free trial(s).

SESSION ID: 19397133

I'll post the logs as well in a moment.
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Videshi
Level 7

RE: McAfee Scans Whenever, Ignoring Settings

MVT Information
MVT Version : 5.0.1.0
System Information
Operating System : Microsoft Windows Vista Home Premium EditionHome Edition (Build 6001)
Service Pack : Service Pack 1.0
Language : 1009
Internet Explorer Version : 7.0
Internet Explorer Language : en-us
System Drive Type : NTFS
Physical Memory Available : 1227276
Physical Memory Total : 2097151
Virtual Memory Available : 4471060
Virtual Memory Total : 6495560
System Architecture : x86 Family 6 Model 23 Stepping 6Intel(R) Core(TM)2 Duo CPU T9300 @ 2.50GHz
Date Time : 07/26/2009 15:25:16
Time Zone : GMT -04:00
Product Details
Product Name : VirusScan - McAfee SecurityCenter
Product Version : 13.3.127
Language : en-us
Partner : Dell
Account ID : 169473220
Health Check Details
Registry OK
File OK
Process OK
Service OK
COM OK
DAT and Engine OK
Top Issues OK
SYSTEM OK


Product Name : SecurityCenter
Product Version : 9.3.162
Language : en-us
Partner : Dell
Health Check Details
Registry OK
File OK
Process OK
Service OK
COM OK
Top Issues OK
SYSTEM OK


Product Name : Personal Firewall - McAfee SecurityCenter
Product Version : 10.3.111
Language : en-us
Partner : Dell
Account ID : 169473220
Health Check Details
Registry OK
File OK
Process OK
Service OK
COM OK
Patches OK
Top Issues OK
SYSTEM OK


Product Name : Parental Controls - McAfee SecurityCenter
Product Version : 11.3.103
Language : en-us
Partner : Dell
Account ID : 169473220
Health Check Details
Registry OK
File OK
Process OK
Service OK
COM OK
Patches OK
Top Issues OK
SYSTEM OK


Product Name : AntiSpam - McAfee SecurityCenter
Product Version : 10.3.109
Language : en-us
Partner : Dell
Account ID : 169473220
Health Check Details
Registry OK
File OK
Process OK
Service OK
COM OK
Patches OK
Top Issues OK
SYSTEM OK
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Videshi
Level 7

RE: McAfee Scans Whenever, Ignoring Settings

If you need part(s) of the diagnostic logs just tell me and I'll post them; I don't want to fill this up with text if you don't need it.
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vinod_r2
Level 11

RE: McAfee Scans Whenever, Ignoring Settings



post all those to www.pastebay.com and refer a link here.


I need to get to office to check that session id... so till then i will see if i can find something pn the ;logs
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Videshi
Level 7

RE: McAfee Scans Whenever, Ignoring Settings

Hey,

Thanks for the help man, I appreciate it.


Here's the link: http://pastebay.com/32838

PS: I separated the two with a series of dashes on line 96.
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vinod_r2
Level 11

RE: McAfee Scans Whenever, Ignoring Settings



Now that basic logs says nothing much I may need to check the session id for more details..

In the meantime.. why don't you reboot the machine and then run a full scan manually..

Before you start the scan double check and see if the date ( day , month and time) is correct.
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Videshi
Level 7

RE: McAfee Scans Whenever, Ignoring Settings

Hi,

I've rebooted the machine, but I don't have the time for a full scan. I have things to render this evening that need to be ready before I go to bed tonight.

Besides; it got to complete an unscheduled scan earlier this week - I'm pretty sure it was Friday. I was playing Killing Floor for a while with a friend. When I shut it off it was 90-odd percent complete, so I let it finish.

It gets to finish scanning when I'm rendering, after all... =(
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vinod_r2
Level 11

RE: McAfee Scans Whenever, Ignoring Settings

Try booting to Safe Mode With Networking by tapping F8 repeatedly while booting up and choosing that option from the menu instead of regular Safe Mode.

Download and install a free software from here: http://www.malwarebytes.org/mbam.php up date it and run it in that mode. Let it clean anything it finds.
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