cancel
Showing results for 
Search instead for 
Did you mean: 
NikonSix
Level 7

McAfee Scanned my PC, marked a good file as a trojan and then deleted it.

I ran a system scan later on not knowing about the incident mentioned in the threat title and it quarantined 3 more good files.

They are for a game called AION. I am worried I will now have to reinstall completely because McAfee is running amok.

How do I deal with this? How do I set exceptions?

I am looking at the scanning results right now and I am not given an option to restore the quarantined objects. Even if I click on them, I get a error sound. I can't even select them...pls help.
0 Kudos
5 Replies
exbrit
Level 21

RE: McAfee Scanned my PC, marked a good file as a trojan and then deleted it.

There are stickies dotted around the forums on Artemis and other Possibly False Detections, try this one: http://community.mcafee.com/showthread.php?t=233662
0 Kudos
tolbert904
Level 7

RE: McAfee Scanned my PC, marked a good file as a trojan and then deleted it.






i am having the same problem i cant even play the game till they fix this. if i restore them they put the files right back in quarantine. what is the deal
0 Kudos
exbrit
Level 21

RE: McAfee Scanned my PC, marked a good file as a trojan and then deleted it.

Unless someone sends it in as per the link I posted, and gets it covered by an update, it will continue.

The makers of the game should also be approaching McAfee on a corporate level.
0 Kudos
tolbert904
Level 7

RE: McAfee Scanned my PC, marked a good file as a trojan and then deleted it.



i sent the links and it appears to be fixed thank you
0 Kudos
exbrit
Level 21

RE: McAfee Scanned my PC, marked a good file as a trojan and then deleted it.

Thanks for letting me know.
0 Kudos