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sneeman
Level 7

McAfee Scan stops at 96% and quits.

hello i have had the exact same problem.

if you could help i would be overjoyed.

here is my information

the os is windows XP

the age is unkown i bought it used

there is no other security software on my computer.

to my best knowledge my computer has not been infected by malware and non show up in the scan (till it gets to 96% and shuts off)

and please notify me how to see what version of virus scan i have at this time (i dont know where to look.

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4 Replies
exbrit
Level 21

Re: McAfee Scan stops at 96% and quits.

I trust that this is XP SP3?   If not read here for some helpful hints on achieving that:  http://community.mcafee.com/thread/2007   also read here regarding what happens to an unpatched XP: http://community.mcafee.com/docs/DOC-1315

I split this from the original thread which I have now locked as it was obviously dead.

Try the remedy I posted for someone else in the same situation here:  http://community.mcafee.com/thread/25331

Message was edited by: Ex_Brit on 06/06/10 1:51:54 EDT AM
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exbrit
Level 21

Re: McAfee Scan stops at 96% and quits.

Also if there is the possibility it is in fact malware try the recommedations here: http://community.mcafee.com/docs/DOC-1294

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Re: McAfee Scan stops at 96% and quits.

Very helpful document.  How do I update the stinger program?  I tried to download again but the link in the DOC is broken.  404 error is noted.  Thanks,

Joe

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exbrit
Level 21

Re: McAfee Scan stops at 96% and quits.

It appears that part of the wrbsite is down.

Try this instead.  Download the free version of this software.  Install it, update it and then run.  Let it remove anything it finds and reboot when asked to.

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