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rickinil
Level 7

MY slow virus scan

it seems to hang up at 17% at

c:\systen volume information\tracking.log

scan takes hours and never gets past this point

what can i do?

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6 Replies
Dinz
Level 16

Re: MY slow virus scan

Hi rickinil,

The excessive time taken to complete virus scan might be co-related with so many factors including hardisk errors or system files  etc . . Could you please provide the following information so that we could make it simpler for your.

What is the computer’s operating system ?
Do you have any other security software installed ?
How old is the computer ?
Open security center and let me know the version of virus scan and DAT

Regards,
Dinesh K

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rickinil
Level 7

Re: MY slow virus scan

ok im back

WINDOWS VISTA  HOME EDITION

on a 2gig emachine @ 2/3 yrs old

only other ware is defender/window  turn off in hopes of resoving this

scan version is 13.15.116

ALL UPDATES ARE INSTALLED

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TXRoger
Level 7

Re: MY slow virus scan

This has been a problem for months.  After much searching, I have been unable to find directions to correct the problem.  McAfee does not appear to be interested in correcting the problem.   If there is a correction to the SLOW SCAN PROBLEM, please post it here immediately.

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Dinz
Level 16

Re: MY slow virus scan

Hi rickinil and TX ROGER,

*Could you please let me know if the scan specifically stops at any location ?
* Double-click the M icon in your taskbar.
* From McAfee SecurityCenter, expand Virus and Spyware Protection.
* Click Scan Your PC.
* On the Scan Your PC page, click Run a custom scan.
* Under Settings, deselect Scan using minimal resources and then try to initiate a scan

The speed of the scan should increase when the above option is de-selected


Regards,
Dinesh K

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TXRoger
Level 7

Re: MY slow virus scan

I did not say it "stopped".  It is SLOW.  If it were a specific file I could fix it myself.

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rickinil
Level 7

Re: MY slow virus scan

ok

idid what you said above

but i also disabled screen saver- still

somewhat slow but it at least finshed the scan

and took about an hour maybe thats the apprpiate amount if time

idont know

i can live with that

now how can i program the ssaver to disable at time of scan?

thanks for  the input guys!

Message was edited by: rickinil on 3/31/10 11:56:33 AM CDT
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