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Re: Latest update causing excessive CPU and Floppy Drive activity

No fix some reports of improvement but no guaranteed fix . Can others please check the floppy thrashing issue please and if fixed post their version numbers.

Re slow down issue they are still having getting logs issues (incomplete logs obtained) once they can get a full log they will chase up users again to obtain new logs.

milstone
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Message 132 of 151

Re: Latest update causing excessive CPU and Floppy Drive activity

After more than ten hours of no floppy drive chattering, the problem has returned. The CPU loading problem is still there too.

mjminer
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Message 133 of 151

Re: Latest update causing excessive CPU and Floppy Drive activity

Ummm, did McAfee do a daily update and replace your fix-in-test with the "correct" McAfee updates (which don't include the fix)?

milstone
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Message 134 of 151

Re: Latest update causing excessive CPU and Floppy Drive activity

mjminer -- To answer your question --

None of the software engines I reported the build number on yesterday, i.e., Security Center, AV and Antispyware, Vulnerability Scanner, have been changed.

In my previous posts I mistakenly referred to the Vulnerability Scanner as the culprit in causing the CPU loading. I should have said it was the Real Time Scanner.

Message was edited by: milstone on 4/25/14 1:10:54 PM EDT
milstone
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Message 135 of 151

Re: Latest update causing excessive CPU and Floppy Drive activity

Peacekeeper --

My McAfee Security Center version is 12.8; build is 12.8.944; last update is 4-15-2014

Antivirus & Antispyware versiion is 16.8; build is 16.8.708; last update is 4-24-2014

Vulnerability Scanner version is 2.8; build is 2.8.716; last update is 11-14-2013

mjminer
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Message 136 of 151

Re: Latest update causing excessive CPU and Floppy Drive activity

FWIW: I looked it up:

Empty disk install

Dell Dimension XPS Gen 4 (Intel Pentium 4 CPU 3.4 GHz, 3 GB ram)

Install WIndows XP SP2 from Dell install disk.

Upgrade to SP3 (took hours!).

<< All Normal >>

Install McAfee from download site.

<< Horrible performance: Win Explorer takes 1 min+ to start; Internet Exp takes 90+ secs to start.>>

Add/Remove programs,

Remove McAfee

<< Performance back to normal >>

install alternate AV product

<< Performance still normal >>

In my case, CPU usage did NOT show through the roof - it showed minimal (a surprise to me, but I'm quite sure)

Procmon did show a lot of Volume activity (see earlier post), which I did not understand at the time (Thanks Hayton).

Though the HDD light showed minimal activity.

Diskette drive chattering.

Unplugging the diskette drive did not change anything (other than that the chatter stopped).

If you're still having a problem reproducing, you're welcome to trade my computer - which definitely has the problem - with a nice shiney new something, and you can keep it to do all your future QA work. No problem...   🙂

Re: Latest update causing excessive CPU and Floppy Drive activity

They can repro it they ran logs on 2 Pcs for 4 and 10 minutes but when they viewed teh logs there was a problem using the data. As soon as they figure what is causing this they will rerun the logs.

mjminer
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Message 138 of 151

Re: Latest update causing excessive CPU and Floppy Drive activity

Ummm, so how many XP + McAfee users are left?

Will anyone notice a fix being made?

Just curious.

Re: Latest update causing excessive CPU and Floppy Drive activity

Re XP unsure I upgraded myself and so did my daughter but then our PCs had the specs to upgrade not all have sufficient specs or afford to upgrade.

Re noticing it either I will mention it here or post the build number that will show I will try to get more info on mext Mondays call with the techs.

Re: Latest update causing excessive CPU and Floppy Drive activity

Floppy fix ( machine gun noise) coming out tomorrow to 12.8 security centre. Will be Au and Ko areas first then 1 week Us/Uk and rest 1 week later.

I will post build number when i get it.

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