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neily1973
Level 7

Issues with McAfee virus protection...

Having subscribed to McAfee at a cost of some £100 a couple of months back I'm seriously vexed that the real time scanning and virus protection is completely failing on my PC. It was fine for years and now it flags up the issue each time I switch on and won't fix. All updates have been installed. Windows 10 is being used. It is not an issue on any of the other three PCs being used in the household.

I would rather use a traditional 'contact us' feature but the website is terrible.

Advice appreciated (so I don't have to call and demand a refund).

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4 Replies
exbrit
Level 21

Re: Issues with McAfee virus protection...

What country are you in?

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exbrit
Level 21

Re: Issues with McAfee virus protection...

If it's the U.K. the phone number is:  0800 028 7581

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Moderator
Moderator

Re: Issues with McAfee virus protection...

Hi Neil,

Please follow the Knowledge Base article TS101303 and see if it helps. At any point if you need assistance performing the troubleshooting steps you can reach Tech Support.

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Hayton
Level 18

Re: Issues with McAfee virus protection...

Moved from Community Support to VirusScan, as I think that is the right place for it.

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