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teejay
Level 7

Internet being 'blocked' for minutes at a time

My internet connection is being blocked for minutes at a time, seemingly randomly, and it seems to be getting worse.  I decided to check McAfee VirusScan options while it was happening and discovered that Virusscan was also 'hanging' and, perhaps foolishly, put 2+2 together to conclude that Virusscan was the cause and not just another symptom.il

I uninstalled, re-installed Virusscan to no avail and have now uninstalled again and running my laptop (Windows 7) with only Windows security protecting me - but my internet connection problem seems to have disappeared.

I have several other devices connected to my network, including a netbook with virusscan - all running without a problem.

Any advice about what I can do please?

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2 Replies
teejay
Level 7

Re: Internet being 'blocked' for minutes at a time

Sorry, should have added that the problem manifests itself in the following ways:

- Google Chrome won't load any pages and simply says "Sending Request"

- IE is similar and says "Waiting for response"

- Outlook does not connect

- Skype does not connect

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Peacekeeper
Level 20

Re: Internet being 'blocked' for minutes at a time

Try disabling netguard a feature of the firewall.

Also see that all browser programs have full access in the firewall settings

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