hello. My computer has recently been infected by Internet Security essentials which sends me fake alert of viruses infection. I have never done a virus removal. can anybody help? thank you.
McAfee has published a document for customers who may be experiencing issues such as yours and is very effective. I believe you have a rogue fake antivirus which is mentioned in the document.
I suggest you follow the steps suggested and run the McAfee Stinger scan to see if it finds anything. Please report back and let us know if you need further assistance.
Remove the files that listed below.
C:\Documents and Settings\[UserName] (for Windows 2000/XP)
C:\Users\[UserName]\ (for Windows Vista & Windows 7)
Please download Malwarebytes and installation yourcomputer and scan the computer
Malwarebytes download link : http://www.malwarebytes.org/mbam-download.php