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patrob
Level 7

Impossibile installare l'antivirus

Ho acquistato l'antivirus online ma non risco ad installarlo. Inoltre è impossibile contattare l'assistenza telefonica o in chat. Come faccio?

ie I purchased the antivirus online but can not seem to install it. It is also impossible to contact the phone or chat. How do I?

Message was edited by: Peacekeeper translated on 29/09/10 2:34:21 PM
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2 Replies
k3tg
Level 14

Re: Impossibile installare l'antivirus

I don't speak your language so I can only assume you are having trouble installing your McAfee software. If you could post in English that would help me and others to help you.

Please try to run the MCPR removal tool found at the top of this page under Useful Links. MCPR will remove any McAfee files in your computer that might be in there from your attempted installation of the software.

If you are having trouble installing follow the recommendations in this link and be sure to use the McAfee preinstall tool which is included in the link http://service.mcafee.com/faqdocument.aspx?id=TS100119

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Dinz
Level 16

Re: Impossibile installare l'antivirus

Si prega di mettersi in contatto con i nostri tecnici chat qui e che vi aiuterà a risolvere il problema.

http://service.mcafee.com/LocaleSelect.aspx?lc=1040&sg=TS&pt=1&st=CHAT

Regards,
Dinesh K
McAfee Online Community Moderator

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