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mcgonzi
Level 7
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Message 1 of 10

How to stop McAfee from automatically removing malware

Today I restarted my laptop and during Windows boot up I got this alert:




have uploaded the file to VirusTotal and this is the report:

http://www.virustotal.com/analisis/9e080ee54c61daad782bd7aae583b202

So I think it's a false positive.

I'd like to have the option to chose between Quarantine the file or Ignore the alert. Is it possible to configure McAfee to give me these options and stopping McAfee from quarantining/deleting the file automatically?

I'm afraid it could happen with some important system file someday so I'd like to have the chance to decide.

Thanks.
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9 Replies
vinod_r2
Level 11
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Message 2 of 10

RE: How to stop McAfee from automatically removing malware



this issue must be taken care in a day .....
if you still see this please post back with the DAT number on the affected computer and an id from submission to www.webimmune.net
mcgonzi
Level 7
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Message 3 of 10

RE: How to stop McAfee from automatically removing malware

I uninstalled Picasa so I´m not able to submit the file 😞
but I already sent the file to McAfee from the Quarantine zone. This is the information I got from AVERT Labs:

AVERT Labs - Beaverton
Current Scan Engine Version:5300.2777
Current DAT Version:5576.0000
Thank you for your submission.

Analysis ID: 5242360

File Name Findings Detection Type Extra
--------------------|------------------------------|----------------------------|------------|-----
uninstall.exe |current detection |generic.dx |Trojan |no

current detection [uninstall.exe]

The file received is infected and can be detected and removed with our current DAT
files and engine. It is recommended that you update your DAT and engine files and scan
your computer again.



Hope that helps and that false positive is fixed soon.
vinod_r2
Level 11
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Message 4 of 10

RE: How to stop McAfee from automatically removing malware



I was reffering to the analysis ID

the DAT number seen on your post is 5576 and 5577 is already out you are likely to have that now or within a few hours.. so please re-install picasa and verify if possible happy
vinod_r2
Level 11
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Message 5 of 10

RE: How to stop McAfee from automatically removing malware

Are you sure you want picasa 2.. when I tried now.. i got picasa3 and installed and scanned it without issues.

if you need picasa2 could you also guide me to get that for me ?
mcgonzi
Level 7
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Message 6 of 10

RE: How to stop McAfee from automatically removing malware

Nooo! I don't want Picasa2 or 3 or 4 😄

it came pre-installed in my laptop and today I finally did a software clean up and removed Picasa, Vongo, Toshiba Music, Games, etc. 😉

BTW, it's 21:16 here and the new DAT file (5577) hasn't arrived yet...
vinod_r2
Level 11
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Message 7 of 10

RE: How to stop McAfee from automatically removing malware



Please try to install it today and let me know the status.. moreover please provide me a detailed description of the product ( did it come pre-installed?)
Reliable Contributor exbrit
Reliable Contributor
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Message 8 of 10

RE: How to stop McAfee from automatically removing malware

5577 isn't coming up here either Vinod, FYI.
vinod_r2
Level 11
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Message 9 of 10

RE: How to stop McAfee from automatically removing malware



not on my beta either... but its normal for it to take a day's time let's wait and see happy
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RE: How to stop McAfee from automatically removing malware



09 a.m. here and the updater tells me that my "programs are up to date" :confused:

Regarding UNINSTALL.exe from Picasa2: yes, the software came pre-installed with my Toshiba Qosmio laptop that I bought more than a year ago.

I took the UNINSTALL file from Quarantine and uploaded to:

http://www.megaupload.com/?d=VUBIIXM0

maybe you want to review it.

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