Hello. I recently ran a scheduled scan and noticed that McAfee detected a virus and cleaned it.
However, due to power loss my pc turned off during the scan; and now I can't seem to view what the virus was that McAfee detected/cleaned. Shouldn't there be a way to see what this virus was? (I've looked at the logs, but it seems that McAfee doesn't keep the log when a pc powers off in the middle of a scan).
Click Navigation (top right)
Scroll down to Quarantined and Trusted Items
Click those section to expand them, it shouild be there.
From there you can delete them.
Thanks for the reply. I tried your suggestion, but I don't see anything there at all.
At least subsequent scans don't report any viruses, but it would still be nice like to know what virus was detected/cleaned...
There's no other way unfortunately. You looked in all the sections there?
Maybe the crash happened just as it was being quarantined and it was lost altogether.
As a precaution scan using Malwarebytes Free linked in the last link in my signature below.
It wont hurt to get a 3rd party verdict.
I scanned my pc using Malwarebytes and it came back virus-free.
That's great, but I still wish I could somehow see what that virus was per the McAfee scan. Oh well, I guess it's no longer possible...
It's possible Tech Support could extract some logs from somewhere on your machine, but that would depend on whether or not you want them to try that.