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silverhawk
Level 7

How to add files in quarantine?

How to add files in quarantine? so that it can be send to McAfee directly!!
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3 Replies
exbrit
Level 21

RE: How to add files in quarantine?

You'll have to temporarily disable VirusScan and then reinstate the items and send them to Avert.

To temporarily turn off VirusScan do the following:

Double-click the taskbar icon to open Security Center
Click Advanced Menu (bottom left)
Click Configure (left)
Click Computer & Files (top left)
You can disable VirusScan in the right-hand module and tell it for how long.

Then click the Restore button (left & assuming it was quarantined) & restore the item.

Send the file to Avert for analysis:
http://vil.nai.com/vil/submit-sample.aspx
or
https://www.webimmune.net/default.asp
or
Email file to: [EMAIL="virus_research@avertlabs.com"]virus_research@avertlabs.com
When submitting samples via E-mail all samples must be packaged in a .ZIP file. When creating this .ZIP file, it is important to understand that the .ZIP can be no more than 3 megabytes in size and can contain no more than 30 files. Additionally, any .ZIP file created must be password-protected using the password "infected" (minus the ""). Failure to follow these guidelines will cause your submission to be rejected.
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silverhawk
Level 7

RE: How to add files in quarantine?

dear frnd i want to add new file to quarantine..that is undetected by mcafee..
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exbrit
Level 21

RE: How to add files in quarantine?

You can't but if you submit the file to Avert then they will update VirusScan accordingly depending on what it is.
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