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DC-SG
Level 9

How to Exclude an Application in McAfee Antivirus Plus

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Hello All,

I have home use McAfee Antivirus Plus installed in my home computer. It scans and deletes an application that I need.

How can I create an exception or exclusion in McAfee Antivirus Plus so it will not delete an application?

Best Regards,


DC-SG

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1 Solution

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exbrit
Level 21

Re: How to Exclude an Application in McAfee Antivirus Plus

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You can only make exceptions from a manual or scheduled scan but not from the real-time scanner which works in the background.  We have asked for that ability to be reintroduced into the home products but we haven't been successful thus far.

Your best way is to temporarily disable virus protection enough to reinstate it from quarantine and report it to McAfee Labs as a false detection.

The method is outlined here:  https://community.mcafee.com/thread/2016

Was it simply quarantined or identified as an Artemis detection?

Message was edited by: Ex_Brit on 06/11/11 2:09:21 EST PM
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exbrit
Level 21

Re: How to Exclude an Application in McAfee Antivirus Plus

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You can only make exceptions from a manual or scheduled scan but not from the real-time scanner which works in the background.  We have asked for that ability to be reintroduced into the home products but we haven't been successful thus far.

Your best way is to temporarily disable virus protection enough to reinstate it from quarantine and report it to McAfee Labs as a false detection.

The method is outlined here:  https://community.mcafee.com/thread/2016

Was it simply quarantined or identified as an Artemis detection?

Message was edited by: Ex_Brit on 06/11/11 2:09:21 EST PM
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DC-SG
Level 9

Re: How to Exclude an Application in McAfee Antivirus Plus

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Peter,

Thank you very much for suggestions.

DC-SG

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