Ive been having troubles for weeks now.
My total protection tells me im not protected, so i try and turn on real time scanning and it turns off right away!
also when i try a do a scan an error appears saying its not possible.
I have been back and forwards with online technicians from mcafee with no answers yet.
I have reset everything asked, run all the diagnostic things, run a check disc and no answer!
The log from the virtual technician said i have 12 files or so missing and cant fix.
i have tried to uninstal then reinstal then i was unable to access my account on mcafee to re download!!!
So long story short i had to do a system restore to start over again!
Kindly confirm if you were able to access your account and now have issues in downloading the programs
Even after a reinstallation have problems enabling the real time scanner .
Please specify the below details on your next post
Operating system ?
Internet connections (DSL/Wireless/cable)
Any third party software that you used previously ?
McAfee Virus scan: