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pigeonhill
Level 7

Help: Real Time Scaning problem

I am new to the community, so foorgive me if I am putting this discussion in the wrong place.

All of a sudden Real Time Scaning stop and I can not get it going.

I also can not initiatte a manual scan, McAfee Security Center just shows zero progress.

I have run MVT multiple times as well as Stringer.

Real Time Scaning remain off and can not be switched on.

I am running under Win7 (32).

Has anyone got any ideas?

Cheers

Garry

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5 Replies
JaiPrakash
Level 12

Re: Help: Real Time Scaning problem

Hi there,


Could you please run McAfee virtual technician from here : http://mvt.mcafee.com and post us back your session id .

Also let us know if you have any other security software installed on your PC.

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jopdellfan
Level 7

Re: Help: Real Time Scaning problem

Same problem here since about 9pm CDT last night (9/13/11). Real time scanning refuses to start. I've never had this problem before. I'm only running McAfee for virus protection. Still have issue after running MVT. Windows Defender reports the computer is free of spyware. I'm out of ideas. Could it possibly be a recent McAfee update "glitch"?

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jopdellfan
Level 7

Re: Help: Real Time Scaning problem

Well... it looks like a complete uninstall and reinstall of McAfee via the download link in my account did the trick. Real time scanning works fine again.

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JaiPrakash
Level 12

Re: Help: Real Time Scaning problem

Thanks for replying back on your issue status . Glad that you are OK now.

Cheers

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pigeonhill
Level 7

Re: Help: Real Time Scaning problem

Since posting the help request, I've been away.

I have now uninstalled and reloaded McAfee and, like others this has happen to, I'm OK now.

I guess the outstanding question is: why did it just start happening?

Anyway, let's hope McAfee remains stable!

Cheers

Garry

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