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Level 7

Having some serious issues with my firewall

So I've got multiple issues with my comp.

First off, whenever i start up my computer, I will get an error message that reads "There was a problem starting C:\users...\AppData\Local\kbdNetSched\advMainCtrl.dll

The specified module could not be found."

Second, two days ago my McAfee notified that my firewall was turned off. Every time I click for it to turn on, it turns on for about 5 seconds and then turns off again by itself.

Likewise, whenever I try to turn on Windows Defender Firewall (which was also turned off by itself), I get a message saying

"The specified service does not exist as an installed service. (Error Code: 0x80070424)"

EDIT: Also want to add that Windows Firewall does not show up in my "Services"

What the hell is wrong with my computer? All help will be appreciated

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Level 12

Re: Having some serious issues with my firewall

It seems your computer is infected with virus and it may removed Windows Firewall Service Also. It will reflect on McAfee Firewall too. So it would be great if you contact our Technical Team using below link and aloow them to access your computer remotely. They can help you in better way.

Before contacting Technical Support, please run Stinger tool to remove infection from your computer.

How to use Stinger?

Download the latest version of Stinger

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