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Level 7

False positive feedback


One of our legitimate file viewing softwares is being marked as malware:

http: //

Please check and confirm this a false positive.  There is no malware contained or bundled into our software.

The Virus-total scanning report could be found at:

McAfee                    Artemis!2872F1EBF3B3      20141213

McAfee-GW-Edition Artemis                             20141213

I tried to submit the file to your site, but failed, and get NO RESPONSE via email.

Please advice!

Thank you,


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