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False positive detection

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Greetings,

We have a problem with one of our executables being flagged as malware. I've already sent emails to whitelist this file, but the file is still detected by virustotal. This is the link to virustotal:

https://www.virustotal.com/#/file/d6cb254ef951c99467858f2b748ad28c6cb9ce52340ab51073bf2633feaf6866/d...

It is flagged as Artemis!DFEC905519B2  or Artemis!Trojan.

The last analysis ID was 10634060 and the automated analysis was not able to confirm that it is no malware. This was not the first time trying to whitelist the file, so i kindly ask for help.

Thank you,

Martin

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Message 4 of 4

Re: False positive detection

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@nitram010818

Guess the executable is no longer flagged as malware by any of the AV's on Virus Total. Could you please select Accept as Solution in my reply and together we can help other members?

Com.PNG

 Cheers

Sanjay

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

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Reliable Contributor
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Message 2 of 4

Re: False positive detection

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Hello Martin

I have requested a status update on the submission ID that you posted. Will post back here as soon as I receive more info.

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Re: False positive detection

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Hello

thank you for your quick response. I've checked the file again today and it is clean now.

 

Best regards

Martin

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Message 4 of 4

Re: False positive detection

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@nitram010818

Guess the executable is no longer flagged as malware by any of the AV's on Virus Total. Could you please select Accept as Solution in my reply and together we can help other members?

Com.PNG

 Cheers

Sanjay

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

View solution in original post

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