cancel
Showing results for 
Search instead for 
Did you mean: 
locutus
Level 7

E' UNA VERGOGNA!!

E' una vergogna!!!!

McAfee cancella automaticamente programmi che considera Virus senza CHIEDERE NULLA!!!!

Ma stiamo scherzando?

Questa è un'ingerenza nel funzionamento dei PC altrui.

E ho bisogno di tale programma per il mio lavoro!!!

NON ESISTE che venga cancellato automaticamente!

NON rinnoverò il mio abbonamento a McAfee.

Ho mandato il file come descritto per un'analisi ma sono passati già 7 giorni.

McAfee sta bloccando il MIO lavoro senza alcuna autorizzazione.

Saluti

0 Kudos
14 Replies
Peacekeeper
Level 20

Re: E' UNA VERGOGNA!!

Translation from above

'a shame!!

McAfee Virus automatically delete programs that consider asking for nothing!!

But we're kidding?
This is an interference with the operation of another's computer.
And I need this program for my work!
THERE it is deleted automatically!
NOT renew my subscription to McAfee.
I sent the file as described for analysis but they are already past 7 days.
McAfee is blocking my work without any authorization.

My response

Ok so you have what you consider a false positive detection. Did you send it as per

http://vil.nai.com/vil/submit-sample.aspx

Did you get an immediate reply if not you sent it wrong. If you got a reply post the Analysis ID  number here and I will get a tech to look it up.

When you got the reply did you respond to it saying you think it is a false detection?

Message was edited by: Peacekeeper on 10/01/12 7:51:40 PM
0 Kudos
locutus
Level 7

Re: E' UNA VERGOGNA!!

Ok I have downloaded the program (getsusp) to test and send that *false detection".

The problem remains. HOW can I send a file that is ALWAYS deleted by McAfee without my permission?

It's really incredible. An antivirus that is with a life of its own (asking nothing but simply doing things).

Im really angry.

Thx for the answer

0 Kudos
exbrit
Level 21

Re: E' UNA VERGOGNA!!

Silvano see HERE for alternative instructions on how to submit a false positive.

.

Message was edited by: Ex_Brit on 10/01/12 7:38:23 EST AM
0 Kudos
exbrit
Level 21

Re: E' UNA VERGOGNA!!

Moved to VirusScan provisionally as a better spot.

0 Kudos
locutus
Level 7

Re: E' UNA VERGOGNA!!

OK I've done the full procedure and sent the file using McAfee GetSusp.

Response: C:\program files\Cain\Cain.exe is OK!

No suspicious file found.

THEN?

0 Kudos
exbrit
Level 21

Re: E' UNA VERGOGNA!!

Try the email method I mentioned in the link I posted.  Be careful to follow the instructions though.

0 Kudos
locutus
Level 7

Re: E' UNA VERGOGNA!!

I have followed the instructions and sent the file by email but using a hotmail account cause the main account is blocked for ZIP files. I hope to receive an answer as soon as possible.

Thx

0 Kudos
exbrit
Level 21

Re: E' UNA VERGOGNA!!

Good luck.

0 Kudos
Peacekeeper
Level 20

Re: E' UNA VERGOGNA!!

The reply should be within minutes if not the zip might not be password protected correctly. My replies are within seconds.

0 Kudos