I'll see what I can find out about Questions 2 and 3 (and to see what they have to say about the actual problem) - I'm in the queue for live chat as we speak (they seem to be rather BUSY!).
As for being "computer savvy", Snowman 17 is being too kind.
I'm just an old geezer who's learned a tiny bit over the years through trial and error (mostly error).
I have been burned so many times re: these security suites, that I'm always a bit squeamish about them...
Well, let's hope it doesn't rise to the need to uninstall/reinstall <crossing fingers and toes>.
Just a note to close the books on this thread -- problem resolved as of this morning (finally).
Fingers and toes crossed that all is working fine and will continue to do so until the next DAT or other glitch!
Thanks to all,
Good luck all of you.
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