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pmarkd
Level 7
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Message 1 of 4

Cox Security Suite virus scan running slowly

For about the last month or so, my Security Suite virus scan has been running slowly on my two PCs (a desktop and a laptop). I am running Windows 10 on both of them. I believe that my versions of Windows 10 and McAfee Total Protection software are up to date. I saw from an online search about deselecting scan using minimal resources, but I don't see away to deselect that feature. Any ideas on what to do?

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Moderator sanjay
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Re: Cox Security Suite virus scan running slowly

@pmarkd

The setting that you're referring to doesn't improve the speed at which the files are scanned. It is to regulate the system resource being used by McAfee during the scan.

Please run the Mcafee Virtual Technician (MVT) and see if it helps in improving scan progress. http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS101111

Cheers

Sanjay

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pmarkd
Level 7
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Message 3 of 4

Re: Cox Security Suite virus scan running slowly

I ran MVT, but it didn't find any problem. I'm still having a problem with Cox Security Suite running very slowly. After running for three hours this morning, it had only reached 5% completion. When the full scan runs to completion, it says that about 325,000 files have been scanned.

Moderator sanjay
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Re: Cox Security Suite virus scan running slowly

@pmarkd

regret the delay in replying. Have sent you a PM please respond.

Cheers

Sanjay

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

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