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henro
Level 7
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Message 1 of 3

Cant turn off real time scanning

I recently downloaded Just Cause 2 from steam and i am getting an Error. i have read about the error and it says that Mcafee's real time scanning is the problem.

when I try to turn in off it is unresponsive. i can click scan your PC and Scheduled Scans fine but not real time scanning. I am administrator so i know that isnt the problem. I read the other post about this and it didnt give an answer

2 Replies
Reliable Contributor exbrit
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Message 2 of 3

Re: Cant turn off real time scanning

Moved to VirusScan.   In the user interface open Virus and Spyware Protection > Real Time Scanning and turn it off there, that doesn't work?   It should.  Run the Virtual Technician to see if it finds and fixes anything:  http://mvt.mcafee.com/

Assuming this is Windows, make sure it is totally up to date including parts you may never use such as Internet Explorer.  (McAfee uses it regardless of your default browser).

Or contact Technical Support, link below, it's free.

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Reliable Contributor catdaddy
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Message 3 of 3

Re: Cant turn off real time scanning

@henro,

               Generally a lot of times, with Steam Games/Fox Hud there have been Artemis! Detections. By chance have you experienced any?

Catdaddy

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