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RG29
Level 7

Cannot rstore item in quarantine

Recently I quarantined a program by mistake. I have gone to the 'Quarantined Potentially Unwanted Programs' area and clicked that to get a list and restore the program, but before it shows me the quarantiened items, the McAffee program freezes. The little 'clock' runs..then nothing..locked up. I have to restart my computer to get everything going again. I have run the Virtual Technician and it tells me nothing is wrong....so why can't I get a list of quarantined programs to open so I can restore the one I need?

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3 Replies
RG29
Level 7

Re: Cannot rstore item in quarantine

Someone can delete this question..I FInALLY got it to open and not lock up. Took me three tries in safe mode..but it finally worked!

Message was edited by: RG29 on 12/5/10 3:01:58 PM CST
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Dinz
Level 16

Re: Cannot rstore item in quarantine

Glad that you are OK now, please get back to us is any more issues. .

Regards,

Dinesh K

McAfee Online Community Moderator

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RG29
Level 7

Re: Cannot rstore item in quarantine

Thanks Dinesh. I do have a question. There are tons of cookies in there. Should I be doing something with them? Deleting them? I think that's what was causing the list to freeze up when I was trying to open it. (I was able to restore the program I needed though! Yea!)

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