cancel
Showing results for 
Search instead for 
Did you mean: 
delacroix
Level 7

Cannot open McAfee!!

Hi

I'm having a problem with my McAfee 2012. as I tried to open it probably an hour ago, McAfee is not responding. I mean I click it wait for it to show the APP but it did not. I tried to open it for several times, restart my laptop for several times also just in case and still nothing is happening.

I tried to scan some files just to make sure that it's still there and it did but when I tried to View the Details of the scan it just fade away without showing the details.

I aslo noticed that it changes its APPEARENCE.

McAfee 2012 change and cannot open application.png

Hope you can help me.

Thanks A lot!.

0 Kudos
4 Replies
chumde7
Level 7

Re: Cannot open McAfee!!

Could you please try running the "Virttual Technician" to check if there are any McAfee software corruption issue. :  http://mvt.mcafee.com/

0 Kudos
exbrit
Level 21

Re: Cannot open McAfee!!

#delacroix:  please follow chumde7's suggestion and respond in this thread instead of messaging me, thanks.

.

Message was edited by: Ex_Brit on 24/10/13 2:22:46 EDT PM
0 Kudos
delacroix
Level 7

Re: Cannot open McAfee!!

Hi I haven't tried McAfee Virtual Technician yet but as of now I think my McAfee Antivirus is back on track..

Lately this morning, it updated itself and install it. I waited it to finish and after few hours I get an Notification from McAfee saying

"Your PCis at Risk." 

Screenshot (165).png

I check the status and fortunately it open without any problem

Screenshot (166).png

Screenshot (167).png

0 Kudos
delacroix
Level 7

Re: Cannot open McAfee!!

Thank You although I didn't do anything

0 Kudos