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Crasher
Level 7

Can't Activate AntiVirus Plus 2010

Hi:

Would appreciate some help.

I am running Windows XP

- Bought AntiVirus Plus 2010

- Installed the software (seemed that most of it came from the web and not the CD)

- Got to the activate screen and punched in the code on the cd cover

- Got "Activation Unsuccessful" window

     "We're sorry, but we're having trouble activating your McAfee products........."

Must have tried a dozen times, and am getting very frustrated.  Never had issues with any previous antivirus software installs.

Any idea on how to proceed?

Thanks

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4 Replies
Dinz
Level 16

Re: Can't Activate AntiVirus Plus 2010

Hi,

Please run the McAfee removal tool from useful links at the top of this page and restart the computer.
Install the programs through cd and try activating again and this should work. Kindly let me know if any issues.

Regards,
Dinesh K
McAfee Online Community Moderator

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kaaehtla
Level 7

Re: Can't Activate AntiVirus Plus 2010

Hello,

Please check the link above. I have the same problem but I have a netbook and have  downloaded the same program from the internet and I do not know how to activate it using CD key product. I would appreciate it very much if you could help me

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Dinz
Level 16

Re: Can't Activate AntiVirus Plus 2010

Hello,

Please find the steps below to activate your products using product key;

ü  Right click on M icon (at system tray)

ü  Click on the option product step (or) Activate

ü  Enter the cd product key (found at the back of your card) in this format – XXXXX-XXXXX-XXXXX-XXXXX

ü  Click on next and Log in to your McAfee account, or create one if you don't have one

ü  Activation gets completed.

Please get back if you have any issues on the same.

Regards,
Dinesh K
McAfee Online Community Moderator

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kaaehtla
Level 7

Re: Can't Activate AntiVirus Plus 2010

Hello,

Thanks, I will follow the steps and inform you as soon as possible.

Best regards

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