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Can not get real time scan to turn on

I have a yr left on my paid for subscription which was 2 yrs long

Ive just updated my system to a

M3N72-D asus mother board with sli tech

With a gigabyte hd 5770 graphics card

Im running a brand new copy of windows 7

my main browser is chrome but i have IE8 there to

The problem i having is that every time i hit turn on Real Time scanning it turns its self back off within 2 seconds

Everything else seems to be working

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3 Replies

Re: Can not get real time scan to turn on

Just to update the situation ive now run the virtual tech program and it says there is nothing wrong.

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exbrit
Level 21

Re: Can not get real time scan to turn on

Unless you want to try a complete uninstallation via Control Panel/Programs/Uninstall a Program and then run the MCPR cleanup tool via Useful Links above, reboot and reinstall from your online account, I suggest contacting Technical Support Chat also via Useful Links above.

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Dinz
Level 16

Re: Can not get real time scan to turn on

Also , make sure that the system doesn’t contain any other security software’s files & folders.
You could check this under the below locations;

Controlpanel–Program&features
Click computer – click C:-click program files

Regards,
Dinesh K
McAfee Community Moderator

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