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iciolli
Level 7

Can anyone help?

When I check Mcafee it always shows last scan date wich is correct, but in the security reports it displays zeros on everything. So I am not sure if it is actually scanning. This screen cap is what it shows.

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4 Replies
exbrit
Level 21

Re: Can anyone help?

That's odd.   Try running the Virtual Technician to see if it finds and fixes any issues:  http://mvt.mcafee.com/

Also, as McAfee's interface is actually an Internet Explorer page can you make sure that IE is totally updated and at default settings, it does NOT have to be your default browser.

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sarnia
Level 9

Re: Can anyone help?

Hi Ex Brit, You've helped me before and I have the greatest respect for your input in this forum, but can I put my obsevations in here as a not too techincal user... from iclillo's screen shot it appears to indicat that 22 scheduled scans have taken place, doesn't that idicate that the shceduled scans have actually run?

Cheers sarnia

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exbrit
Level 21

Re: Can anyone help?

sarnia wrote:

Hi Ex Brit, You've helped me before and I have the greatest respect for your input in this forum, but can I put my obsevations in here as a not too techincal user... from iclillo's screen shot it appears to indicat that 22 scheduled scans have taken place, doesn't that idicate that the shceduled scans have actually run?

Cheers sarnia

Yes you are right...I'm assuming Quick Scans had occurred but not recorded...maybe there is nothing wrong with it after all.  Thanks for the prompt.

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Moderator
Moderator

Re: Can anyone help?

Hello,

It seems that iciolli haven't run a manual Full / Quick or Custom Scan However 22 Scheduled scans have been run Successfully though it appears to mean 22 Scheduled Scans are waiting.

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