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marphoto
Level 7

Auto Subscription Renewal?

My subscription expires on October 11th. The auto-renewal setting in my account says auto-renewal is turned on but elsewhere it warns me about the expiration date. I guess I can just wait until the 11th and see what happens but I don't want to click on "renew" and be charged for an extra renewal if this is really automatic. Any help would be appreciated. Thanks.
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3 Replies
exbrit
Level 21

RE: Auto Subscription Renewal?

It should auto renew but we don't handle any subscription issues here, that's all done through Customer Service. Link at top of page second from the left.
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marphoto
Level 7

Auto Subscription Renewal

Thanks. They resolved it.
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exbrit
Level 21

RE: Auto Subscription Renewal

That's great, all the best.
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