Being a software vendor that distributes a new known product/service, what is the proper way to make sure it is not detected by McAfee software as False Positive?
Part of the service includes a PC-downloaded ‘setup.exe’ file, which we want to make sure is “cleared”. The installation file may also be subject to occasional new versions, as accustomed to such products.
KB66642: How to submit your company software or images to McAfee Labs to be considered for validation against McAfee DAT files, to avoid false positives
KB67411: How to submit a possible false or incorrectly classified sample file to McAfee Labs
KB67356: How to submit a McAfee Detection Dispute