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0123
Level 7

AntiVirus and Web Apps

*sigh*

I'm thinking that I'm not the only AV admin out there whose number is on speed dial with web app developers/users.

Here's an exerpt from an actual email I received:

I’m getting reports from our user base that they are seeing issues with their Java based web application performing really slowly… i.e. page response of 4-5 seconds taking 3-5 times longer…

When I checked, it appears that McAfee on-access scanner is taking anywhere from 35-95% cpu for each web page call…

I've created a separate policy for Developers and added the exceptions based on a couple threads I've read here. Disabled scriptscan, .JAR files, .EAR files, *.class.  But it doesn't seem to help at all.  I had the group run ProcMon while accessing their webapp which I'm still trying to sort through.  It's only a minute, but for about 8-10 seconds McShield makes a TON queries and ReadFile to the following, over and overa and over again.

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3 Replies
exbrit
Level 21

Re: AntiVirus and Web Apps

From your previous posts I gather you are using Enterprise products and this is the Consumer/Home products area.

If this is about VirusScan Enterprise I think you possibly need to post a new thread here:  https://community.mcafee.com/community/business/system/vse

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0123
Level 7

Re: AntiVirus and Web Apps

Thanks Ex_Brit.  I created a new one since it didn't look like this thread had all the info I put in there (that's weird), thanks for letting me know!

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exbrit
Level 21

Re: AntiVirus and Web Apps

You're welcome and good luck.

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