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williamca
Level 8

Anti Virus stuck

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Stuck at 58%,. What to do?

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1 Solution

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williamca
Level 8

Re: Re: Anti Virus stuck

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Thanks to all for their comments. All is well.

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11 Replies
catdaddy
Level 20

Re: Anti Virus stuck

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,

                   Minus any Malware, or any existing previously installed Anti-Virus Applications, please try the following work-Around.

                    VirusScan stops scanning at 98% or 99% complete

                     In addition, please make sure you are Current/Up to date with all Windows Updates, to include Internet Explorer.McAfee and other important programs require it to function properly.

Regards,

Catdaddy

McAfee Volunteer Moderator

Consumer Products

Cliff
McAfee Volunteer
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williamca
Level 8

Re: Anti Virus stuck

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Thinking about uninstalling and reinstalling

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catdaddy
Level 20

Re: Anti Virus stuck

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May I ask you your Version of McAfee, and if this occurred during a (Quick Scan/On Demand Scan/or Scheduled scan)?

Cliff
McAfee Volunteer
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williamca
Level 8

Re: Anti Virus stuck

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Not sure about version, it is supplied by Internet Service Provider. It was a scheduled scan and will not cancel. All updates current.

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catdaddy
Level 20

Re: Anti Virus stuck

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    That is your prerogative. However I would try the FAQ both Fellow Moderator Ex_Brit and I suggested.

As for your Version, is it 16,8 xxx, or 17.6xxx Build. Also could you furnish your OS ?

Should you insist on a CleanUninstall/Reinstall, please follow the Guidelines/Instructions :

How to uninstall or reinstall supported McAfee products using the Consumer Products Removal tool (MC...

Wishing you all the very best,

Catdaddy

McAfee Volunteer Moderator

Cliff
McAfee Volunteer
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catdaddy
Level 20

Re: Anti Virus stuck

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You can open your McAfee UI, and click on (About) to determine your Current Version/Build.

Bottom right of the screen

Cliff
McAfee Volunteer
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williamca
Level 8

Re: Re: Anti Virus stuck

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Thanks to all for their comments. All is well.

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Moderator
Moderator

Re: Re: Anti Virus stuck

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Hi

Did you try Cancelling the Scan by right clicking on McAfee System Tray Icon (and choosing Cancel from context menu) ?

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williamca
Level 8

Re: Re: Anti Virus stuck

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Cancel did not work

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