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roperkor
Level 7

Adding trusted programs/files list for Family Cyber Alert software

I need instructions on how to add the application, Family Cyber Alert, to the Trusted Programs list in McAfee VirusScan. When I try to do it, it keeps telling me that it is an important system file and can't be excluded.

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JaiPrakash
Level 12

Re: Adding trusted programs/files list for Family Cyber Alert software

Hi there,

Kindly let us know if the programs are been deleted by Virus scan and that’s is why you are trying to add it to trusted list. If so, it might be a false positive , kindly follow the instructions outlined here to submit the file for testing so as its not detected in future scans . https://community.mcafee.com/thread/2016

Regards,

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