cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted

Add our software into whitelist of McAfee

Jump to solution

Hi, Our software Lark has been suspected as malware by McAfee on Windows, please check out it.

Lark official website: https://www.larksuite.com/

Download Url: https://sf16-va.larksuitecdn.com/obj/lark-artifact-storage/Lark-3.28.1.exe

If you have any questions, please contact me via my email: heqingqiu@bytedance.com

Thank you very much.

1 Solution

Accepted Solutions
Highlighted
Moderator
Moderator
Report Inappropriate Content
Message 3 of 3

Re: Add our software into whitelist of McAfee

Jump to solution

Hello @Lesley_ 

We are sorry to hear that McAfee is suspecting your Software as malware.

Please follow the below Article that has all instructions to file a dispute

How to submit your company's software to be considered for whitelisting

The concern team will work on this and whitelist your software.
If you have any other concerns or require any help, please let me know.

Regards,
Madhan M

If this information was helpful in any way or answered your question, please mark it Accept as Solution and give Kudos if appropriate

View solution in original post

2 Replies
Highlighted

Re: Add our software into whitelist of McAfee

Jump to solution

Hi @Lesley_ 

Due to nature of this issue we have sent private message to you, please check and respond accordingly.

Thank you 

Highlighted
Moderator
Moderator
Report Inappropriate Content
Message 3 of 3

Re: Add our software into whitelist of McAfee

Jump to solution

Hello @Lesley_ 

We are sorry to hear that McAfee is suspecting your Software as malware.

Please follow the below Article that has all instructions to file a dispute

How to submit your company's software to be considered for whitelisting

The concern team will work on this and whitelist your software.
If you have any other concerns or require any help, please let me know.

Regards,
Madhan M

If this information was helpful in any way or answered your question, please mark it Accept as Solution and give Kudos if appropriate

View solution in original post

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community