I just got a DELL laptop, that has a Mcafee Antivirus installed
I have not been able to update the antivirus. Each time I attempted to update, it requested that I first do the product setup but On doing this, the information below is displaced
"We are sorry, but were having trouble activating your Mcafee products. You can begin using your products now, not until you activate, you wont get automatic product updates that keep your PC safe from the latest threats.
ActivatDont worry, well remind you to activate your McAfee products later-or try again whenever you choose."
Kindly help out as my system is at risk. At the moment the M icon on the task bar has "cross" sign below it. I can neither acivate nor update (Automatically or manually) my virus scan
My Laptop details are
Model DELL INSPIRION 1545
Virus scan version: 13.3
SecurityCenter version: 9.3
If your computer came with a pre-installed operating system, you might be unable to complete the McAfee registration process, and you might see a message that you are not registered. When you attempt to register the products manually, nothing seems to happen.
Please try the following steps:
1. Click the Windows Button and type cmd.exe into the search bar.
2. Right-click cmd.exe in the search list, and select Run as Administrator.
3. Type the following text, then press ENTER:
c:\program files\mcafee\msc\mcoemmgr.exe /regserver
4. Right-click the M icon in your taskbar and select either Activate, Activate Now, Register, or Register Now/ product setup
5. Follow the instructions.
Kindly let me know if you have any issues
Hi Dinesh K,
I have the same problem. I have seen your reply and will follow the steps later today. Reason for writing is - You asked if there is an earlier membership? but that was left unanswered by Kizucom. What's the link. I did have a McAfee account a long time ago (I did not even remember it till McAfee reminded me) and this seems to be interfering with the activation of the New McAfee Internet Security 2010 on my New Lenovo Thinkpad SL410 with Windows 7. How and Why are they linked? How to resolve the conflict?
Never publish personal information in a public forum - I removed those keys. If Dinesh needs them he will communicate directly with you. However, as this dates from Dec '09 he may no longer be subscribed to the thread. I would consider contacting Customer Service by phone or online chat directly via Useful Links above. They deal with all account queries.
Message was edited by: Ex_Brit on 16/06/10 7:14:53 EDT PM