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windows server 2008 R2 encounted an Blue Code:0xd1,Probably caused by : mfehidk.sys

windows server 2008 R2 encounted an Blue Code:0xd1,Probably caused by : mfehidk.sys( mfehidk+3ce34 )

everyday ,it will reboot.

Mcafee version:VirusScan Enterprise 8.7.0i

Mfehidk.sys version:syscore 14.1.0.484.x64.

I want to know how to solve it ,thanks!

4 Replies

Re: windows server 2008 R2 encounted an Blue Code:0xd1,Probably caused by : mfehidk.sys

moved to virusscan enterprise

Re: windows server 2008 R2 encounted an Blue Code:0xd1,Probably caused by : mfehidk.sys

Well the first thing upgrade to the latest version of VSE 8.8 patch 4 as there were many BSOD fixed in future patches

If after upgrading and rebooting the server you still get BSOD, please collect a memory dump and we can check it.

Best regards,

Jose

Re: windows server 2008 R2 encounted an Blue Code:0xd1,Probably caused by : mfehidk.sys

Hello:

thanks for your reply, I Running  the macfee autoupdate task ,but it always failed,

or that I must download the VSE 8.8 patch ,then install manually?

thanks

Re: windows server 2008 R2 encounted an Blue Code:0xd1,Probably caused by : mfehidk.sys

Hi make sure that that you installing the full VSE 8.8 Package the one is called VSE880LMLRP4.zip

Can you test in a single Machine to download that Package from McAfee download site and try to install manually in a single Machine?

Best regards,

Jose