Hello . I have problems with some workstations and servers, later install virusscan enterprise 8.8 Patch6 and reboot the equipment I can't login to windows. I have the message ACCESS DENIED, with local or domain account I can't login to windows.
I have noticed that if I write wrong password I obtain the message "password failed", but if I write correct password I obtain "ACCESS DENIED". I can't windows login.
Like the machine is up, I have disabled Access Protection (by ePO policy and wake-up agent) and I can do windows login, my access protection haven't any rules enabled but I must disable all access protection engine and then I can windows login.
Other workaround, I must reboot windows in safe mode, to do login and reboot machine and the problem disappear, and then I can windows login normally.
Please your help if someone has had the same behaviour.
I had the same issue in my environment. You want to deploy the DAT rule updater on all clients to avoid the Access Denied issue
Now I don't getting any user calls after updating this DAT rule updater
Package : MFEDATRU1200
Please get in touch with Mcafee support team to get download this package
Thanks for this, I am struggling to get support to release the package apparently only 2 people have access to the pack and they were both off Friday, not sure have a 24/7 support company can operate like this. we have had machines dropping off with this fault for over a month and McAfee's response is to open a product enhancement.