Showing results for 
Search instead for 
Did you mean: 

on-access scanner issue


We have mcafee 8.8 on most of our servers, but today i findout that the on-access scanner on one of the servers is disabled, I did try to enable it but nothing heppend, when I go to the services I can see that all of the mcafee services are started and I can restart them all, but the on-access scanner is disabled.

Any idea why is this heppening to this server?


4 Replies

Re: on-access scanner issue


Give a review to event viewer in server, any event must be generated by this issue.

Thank you.

Re: on-access scanner issue

VSE on-access scan depends on the Filter Driver which is the Kernel level driver designed to scan I/O operations.

Maybe the Filter Driver wasn't installed successfully.

Have you tried reinstalling VSE?

Do you manage this server with ePO? Have you checked it's policies?

Re: on-access scanner issue

Perhaps the server just needs a reboot so that the driver install can finish


Re: on-access scanner issue

we have had this same issue with some of our machines using VSE 8.8

More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator
  • Community Help Hub

      New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

    • Find Forum FAQs
    • Learn How to Earn Badges
    • Ask for Help
    Go to Community Help

    Join the Community

      Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

    • Get helpful solutions from McAfee experts.
    • Stay connected to product conversations that matter to you.
    • Participate in product groups led by McAfee employees.
    Join the Community
    Join the Community