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smira
Level 7
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Message 1 of 7

ok my problem goes like this. i ran malwarebytes

Re: RE: Unable to Autoupdate or update McAfee Virus scan TT

ok my problem goes like this.

i ran malwarebytes

dis is the log report

Malwarebytes' Anti-Malware 1.44
Database version: 3616
Windows 5.1.2600 Service Pack 2
Internet Explorer 8.0.6001.18702

1/23/2010 12:48:53 AM
mbam-log-2010-01-23 (00-48-53).txt

Scan type: Quick Scan
Objects scanned: 95355
Time elapsed: 4 minute(s), 57 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

after deleting those 3 infections. my autoupdate failed permanently

e1 i started  gettng errors like

failed to initialize . error 8007000...

make sure mcafee framework services is running.

then i went t my computer.> manage> services > mcafee  framework services > start


it started and immdly stopped.

also mcafee and additional firewall icons, both disappeard from my toolbar quicklaunch area , aftr a reboot!

u can help me in two ways:-

either u can mail me that xml file at

email removed for your safety and privacy - MOD

or

plz temme the registry entries wich are now set to zero by malwarebytes.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

i know it was my folt..by to err is human....if this problem gets solved here itself....i wud feel glad and grateful to u!!

Message was edited by: Ex_Brit on 23/01/10 8:47:48 EST AM
6 Replies
smira
Level 7
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Message 2 of 7

Re: ok my problem goes like this. i ran malwarebytes

i forgot to mentiopn

mine is mcafee 8.0 virus enterprise edition

PLEASE SM1 HELP .. PL PL PL

Dinz
Level 16
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Message 3 of 7

Re: ok my problem goes like this. i ran malwarebytes

Hi smira,

Moving this thread to virus scan enterprise version where our enterprise mods would be helping you soon.

Thanks,

Dinesh K

McAfee Online Community Moderator

smira
Level 7
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Message 4 of 7

Re: ok my problem goes like this. i ran malwarebytes

thknx

i went to malwarebytes

and

from the quarantine

again restored these values!

still

the errors are not resolved!

my mcafee still cannot update

plz cn any1 tell me the registry values to be set

at

smira
Level 7
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Message 5 of 7

Re: ok my problem goes like this. i ran malwarebytes

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\

plz cn sm1 tell me registry values..preferable attach nd send it to me..

i ll provide my id 4 d same.

McAfee Employee wwarren
McAfee Employee
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Message 6 of 7

Re: ok my problem goes like this. i ran malwarebytes

The safest thing to do is reinstall the product.

William W. Warren | S.I.R.R. | Customer Success Group | McAfee
Reliable Contributor rmetzger
Reliable Contributor
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Message 7 of 7

Re: ok my problem goes like this. i ran malwarebytes

smira wrote:


Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

after deleting those 3 infections. my autoupdate failed permanently

e1 i started  gettng errors like

failed to initialize . error 8007000...

make sure mcafee framework services is running.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Hi Smira,

Not sure about the registry entries causing AutoUpdate error -- I suspect that is not the cause, so repairing VSE may help.

  • Bring up the VirusScan Console
  • Click 'Help'
  • Select 'Repair Installation'

Here is the registry entries as they are by default

REGEDIT4


;; Windows XP SP2 or 3 Security Center

;; Default values are dword:00000000

;;


   [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]


   "FirewallOverride"=dword:00000000

  "FirewallDisableNotify"=dword:00000000


   "AntiVirusOverride"=dword:00000000

  "AntiVirusDisableNotify"=dword:00000000

   "UpdatesDisableNotify"=dword:00000000

Hope this helps. Post back with results and questions.

Ron Metzger

Thanks,
Ron Metzger

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